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Security and Privacy Notice
How Pinnacle IT collects, uses, protects and manages personal information and customer data.
Our Commitment
Protecting the information entrusted to us
Pinnacle IT Systems Pty Ltd provides managed IT, cloud, networking, communications and related technology services.
We recognise the importance of protecting the security and privacy of information entrusted to us. This notice explains how we collect, use, protect and manage personal information and customer data.
At a glance
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Security first
Administrative, technical & physical safeguards.
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No selling
We do not sell personal information.
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Your data
We do not claim ownership of customer data.
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Breach response
Notifiable breaches reported as required by law.
Key Information
How we protect your data
Information we collect
- Names, job titles and contact details
- Customer, supplier and account information
- Service requests and support records
- Billing, purchasing and contract information
- Device, system, network and security information
How we protect information
- Access controls and least-privilege access
- Multi-factor authentication
- Encryption and secure communication
- Endpoint, email and network security controls
- Patching and vulnerability management
- Backup and recovery arrangements