Telstra Platinum Plus Partner - Highest Channel Accreditation 📞 +61 7 3220 8200 admin@pinnacleit.com.au 📍 Townsville, Cairns, Brisbane, Whitsundays, Sydney
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About Pinnacle IT

A customer-focused IT partner servicing local, national and international clients in the medium to enterprise market segment.

A trusted partner since 2008

Pinnacle IT are a customer focused IT partner servicing local, national and international clients in the medium to enterprise market segment. We specialise in core business IT infrastructure, consulting, supply and management.

Since our inception in 2008, our experienced team has grown to possess a broad range of skills from diverse technology backgrounds. Our accumulated knowledge and experience allows us to provide innovative technology solutions to keep our customers performing at their peak. Our customer focused approach leads us to building long term, sustainable relationships with our customers and technology partners.

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Long-term partnerships

Sustainable relationships, not one-off fixes.

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Telstra Platinum Plus

Highest channel partner accreditation.

Why organisations choose Pinnacle IT

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Telstra Platinum PlusHighest channel partner accreditation
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Deep expertiseSecurity, networking & Microsoft cloud
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Always-on support24/7 network monitoring & response
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Local & nationalQLD-based, serving Australia-wide

Company Timeline

From a single office in Airlie Beach in 2008 to achieving Telstra’s highest partner accreditation.

2008
Inception in Airlie Beach
2009
First large Service Desk client (250+ users)
2012
First major Software Development project delivered
2015
Brisbane office opens
2016
Expansion of Projects team
2018
First ASX listed client onboarded
2018
Townsville branch opens
2018
Obtained Telstra partnership for Complex Data & Professional Services
2019
Expanded Telstra partnership – Managed Services & Security Operations accreditation
2020
Cairns branch opens
2020
Telstra Partner Awards Winner: Enterprise Emerging Partner of the Year
Finalist: Enterprise Data & IP Partner of the Year
2021
Telstra Partner Awards Finalist: Data & IP Partner of the Year
2022
Telstra Partner Awards Finalist: Data & IP, and Queensland Partner of the Year
2023
Telstra Partner Awards Winner: Data & IP Partner of the Year
Finalist: Queensland Partner of the Year
2024
Telstra Partner Awards Finalist: DAC, NAS & Queensland Partner of the Year
2025
Telstra Partner Awards Winner: Customer Excellence Award
Finalist: DAC, NAS & Queensland Partner of the Year
2026
Telstra Platinum Plus Status Achieved
The highest level of Telstra Channel Partner Accreditation.

Meet the Pinnacle Team

The people behind every solution, every ticket and every win – coming soon.

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Team Profiles Coming Soon

We are putting the finishing touches on our team page. In the meantime, our specialists are only a phone call away.

Page under construction – Check back soon

Where to find us

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Brisbane

Second Floor, 123 Sandgate Road, Albion, QLD 4010

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Whitsundays

1 Carlo Drive, Cannonvale, QLD 4802

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Townsville

Serving North Queensland & beyond

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Cairns

Serving Far North Queensland

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Sydney

Unit 412, 55 Holt Street, Surry Hills, NSW 2010